How are time-sensitive requests handled?
Last Updated: Mar 13, 2023     Views: 4

Please provide this context in your build request, indicating why the request is time-sensitive/urgent, and any extenuating circumstances and relevant timelines.

For example, broken links in a live course would be considered more time-sensitive, and we would want to reduce the student impact as much as possible. As long as staffing allows, we will do our best to work with you and prioritize your request.