FAQs

For practical articles, tips, videos and more about conflict resolution, we recommend starting your research in Mind Tools. You can access Mind Tools by clicking on the Research Databases icon on the library's home page. Once you access the Mind Tools database:

1. Select the Managing People & Teams drop-down menu.

2. Select Conflict Management from the list of featured topics.

We also suggest searching Opposing Viewpoints in Context, EBSCOhost, or ProQuest to find information about conflict resolution. These databases are on the Research Databases page.

Copy and paste these searches separately into the search box.

("conflict resolution" OR "conflict management") AND strategies

("conflict resolution" OR "conflict management") AND strategies AND "health care"

Tip: as you type conflict management into the search box, suggested topics will be listed in a drop-down menu. You can scroll down and select one to see those results.

You will need to scroll through the results to find information that applies to your focus.

This will get you started on the topic, but to take your search to the next level, check out our guides:

• Develop a Search Strategy
• Decode Search Strings
• Evaluating Sources